Smoking

Q: I have a tenant who moved into his rental unit last month. I included a provision in his lease that prohibits smoking cigarettes in his unit. Now, his neighbors are complaining that cigarette smoke from his unit is seeping through their air vents. When I approached...

Emotional Support Animals

Q: I do not allow pets in my apartments. I have a tenant who is claiming that her cat is a therapy animal and she says that she is entitled to a reasonable accommodation. Do I have to let her keep the cat? A: Yes, a landlord must work with a disabled tenant to make...

Illegal Late Fee & Security Deposits

Q: This is my first time renting out my residential unit. The late fee provision in my Lease allows me to charge a percentage of the rent or a flat fee. How much can I charge for the late fee? A: Your late fee should be no more than 6% of the monthly rent. For...

Roomates & Unauthorized Occupants

Q: My tenant is requesting to add a roommate to her lease, do I have to allow my tenant to have a roommate? First, you will need to review your lease or rental agreement with this tenant. As a landlord, you may include a clause in your lease or rental agreement that...

Storing Personal Property

Q: I served my tenant with a three day notice to pay rent or quit and he called me during the 3 Day Notice period to tell me he moved and I could take back the property. He left the keys on the counter and he left some of his stuff behind. What do I do with the stuff...